Privacy Policy

Last Updated: May 2025

Lumière: Boutique Vacation Rentals (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including our website (https://travellumiere.com) and any communications (such as SMS/text messages) you may receive from us. By using our services or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, phone number, mailing address, payment details, and other details relevant to managing short-term rental properties or bookings. Examples:

  • When you inquire or book a rental, we collect contact and booking details.

  • If you sign up for newsletters, promotions, or SMS updates, we collect the info you submit (like your phone number and consent).

  • We collect technical data (IP address, browser type, etc.) via cookies or similar technologies (see Cookies and Tracking below).

2. How We Use Your Information
We use your information to:

  • Deliver services (bookings, payments, communications, etc.).

  • Provide customer support (answering inquiries, helping with services).

  • Send SMS communications (if consented), including booking reminders, urgent updates, and occasional promotions.

  • Market services (via email or SMS, only if you’ve opted in).

  • Improve offerings (personalizing experience, analyzing usage).

  • Meet legal obligations (enforcing terms, preventing fraud, complying with laws).

3. Sharing and Disclosure
We do not sell your personal info to third parties. We only share data when necessary:

  • With service providers (payment processors, software tools) under strict privacy agreements.

  • With business partners (like booking platforms) if relevant to your reservation.

  • As required by law (for legal, regulatory, or safety reasons).

  • During business transfers (like a sale or merger).

4. Your Choices (Opt-In/Opt-Out)

  • Text Messages: We only send promotional SMS if you’ve opted in. To stop, reply “STOP” or email maia@travellumiere.com. You’ll still receive critical service texts if needed (like access codes).

  • Emails: You can unsubscribe anytime using the link in our emails.

  • Cookies: Adjust your browser settings or see our Cookie Policy below.

5. Data Security
We take reasonable security measures to protect your data, though no method is 100% secure. You share data with us at your own risk.

6. Data Retention
We retain data only as long as needed for business or legal reasons. Once no longer required, we delete or anonymize it.

7. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors.

8. International Users
Our services are governed by U.S. law. If accessing from outside the U.S., you consent to your data being processed in the U.S.

9. Updates
We may update this Privacy Policy. Check the “Last Updated” date for the latest version.

10. Contact Us
Questions or concerns?
Email: maia@travellumiere.com
Address: Lumière: Boutique Vacation Rentals, 551 El Rancho Drive, Clarkdale, AZ 86324

Cookie Policy

Last Updated: May 2025

Lumière: Boutique Vacation Rentals (“we,” “us,” or “our”) operates https://travellumiere.com (the “Site”). This Cookie Policy explains how we use cookies and related technologies and your choices.

What Are Cookies?
Cookies are small text files placed on your device when you visit our site. They help us improve functionality, remember your preferences, and gather analytics.

How We Use Cookies

  • Essential Cookies: Enable basic site functionality.

  • Analytics Cookies: Help us understand how visitors use the site (via Google Analytics).

  • Advertising Cookies: Help us deliver relevant ads (via tools like Meta/Facebook Pixel).

  • Third-Party Cookies: Placed by service providers (like Google or Meta) — see their privacy policies for details.

Your Choices

  • Adjust browser settings to block or delete cookies.

  • Use Google’s Analytics Opt-out Add-on to stop Google Analytics tracking.

  • Adjust ad preferences on Facebook or through the Digital Advertising Alliance opt-out tools.

Do Not Track
Our site does not currently respond to Do Not Track signals.

Changes to This Policy
We may update this Cookie Policy. See the “Last Updated” date for the latest version.

Contact Us
Email: maia@travellumiere.com
Mail: Lumière: Boutique Vacation Rentals, Attn: Privacy/Cookie Policy, 551 El Rancho Drive, Clarkdale, AZ 86324